Ticket and policy details
Whale Watching Policies & FAQ
Current-site guidance about tickets, children, weather, refunds, and the whale-sighting return-trip policy for Belmar departures.
Read the current terms in plain language.
What ticket information is currently listed for children?
The current ticket FAQ says children ages 6 and under are $20 with an accompanying adult. The supplied report did not show a current ticket price for ages 7–12, so confirm current fares in the final booking system.
What happens if the trip is cancelled because of weather?
The current FAQ says full refunds are issued for weather cancellations. Confirm timing and notification details in the final booking platform before your trip.
Is there a refund for a booking cancellation?
The current FAQ says there is no refund within 24 hours of a scheduled trip, that tickets can be moved to a future trip, and that a $20 rescheduling fee applies. It also says a 10% credit-card fee applies to refunds when cancellation is more than 24 hours before the trip.
What happens if I do not see a whale?
The current policy says guests who do not spot a whale may receive a free return trip. The return ticket must be used during the same calendar year and is valid only during whale-watching season. A $20 per-order booking fee applies.
Can I choose a specific seat?
The current site includes a seating-choices page. Read current seating context before booking.
Policy confirmation matters.
These terms reflect the supplied current-site audit. The next booking platform must display the same approved terms or the page copy must be updated before launch.